Returns

In the event that you need to return or exchange an item/s from your order, please complete the form below with all of the relevant information.

We aim to be in touch with regards to returns in 2-3 days.

We do not arrange freight collection for size exchanges or change of mind orders. 
Once you have received your #Return Number Reference - Items must be returned to:

Brand Addiction
93 Snodgrass Road
Whakamarama
Bay of Plenty 3172
#Return Reference (Supplied by Brand Addiction)

Goods must be returned in re-sellable condition with swing tags attached and if possible in the original packaging. Once the warehouse has approved and accepted the goods as in acceptable condition, we will action the production of the new products or allocate the credit to your account.